AccuWeather incident

MinuteCast API Degraded Performance

Resolved after 3 hours 7 minutes, affecting Enterprise API and Developer Portal API, on February 7, 2022.

resolved Feb 07, 2022, 03:30 PM UTC

The issue causing degraded performance with our API Services has been resolved. Services have been restored and we are continuing to monitor. All other services continued to work as expected. We sincerely apologize for any inconvenience caused by this incident and appreciate your patience through this process.

Started
Feb 07, 2022, 12:22 PM UTC
Resolved
Feb 07, 2022, 03:30 PM UTC
Duration
3h 7m
Detected by Pingoru
Feb 07, 2022, 12:22 PM UTC

Affected components

Enterprise APIDeveloper Portal API

Update timeline

  1. investigating Feb 07, 2022, 12:22 PM UTC

    Our team is aware of intermittent degraded performance with our MinuteCast API. We are working to resolve this as soon as possible. Thank you for your patience.

  2. investigating Feb 07, 2022, 12:34 PM UTC

    We are continuing to investigate this issue.

  3. resolved Feb 07, 2022, 03:30 PM UTC

    The issue causing degraded performance with our API Services has been resolved. Services have been restored and we are continuing to monitor. All other services continued to work as expected. We sincerely apologize for any inconvenience caused by this incident and appreciate your patience through this process.

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