Abusix incident
XARF reports are not being attached to messages as expected
Notice Vendor's status page →
Resolved after 22 hours 23 minutes, affecting Mail & Event Processing, on July 20, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Mail & Event Processing
Update timeline
- investigating Jul 20, 2026, 01:59 PM UTC
XARF reports are not being attached to messages as expected. Investigation required to identify the attachment generation failure.
- identified Jul 20, 2026, 02:37 PM UTC
We found the issue and fixing it at the moment.
- monitoring Jul 20, 2026, 05:56 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 21, 2026, 12:23 PM UTC
This incident has been resolved.
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