Resolved after 2 hours 53 minutes, affecting Mail & Event Processing, on July 31, 2024.
We've fixed the issue with the database, and all features should work normally.
Affected components
Mail & Event Processing
Update timeline
- identified Jul 31, 2024, 08:22 AM UTC
We're currently experiencing issues with a database. This affects AbuseHQ event and case creation. We're working on a fix and will provide updates accordingly. Sorry for any inconvenience this may cause
- monitoring Jul 31, 2024, 09:00 AM UTC
We've fixed the issue with the database, and all features should work normally.
- resolved Jul 31, 2024, 11:15 AM UTC
This incident has been resolved.
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