Abrigo experienced a minor incident on October 20, 2025 affecting Abrigo Fraud Detection, lasting 4h 20m. The incident has been resolved; the full update timeline is below.
Affected components
Abrigo Fraud Detection
Update timeline
- investigating Oct 20, 2025, 06:51 PM UTC
Due to the Amazon Web Services outage, Abrigo fraud Detection's processing of X9 check files may have been delayed or paused since 8:00am ET. we will provide and update once the X9 file processing resumes.
- identified Oct 20, 2025, 09:31 PM UTC
We are currently in the QA process to turn file import back on for for Abrigo Fraud Detection X9 ingestion. Once we have believe the AWS outage is no longer an issue we will send an update. Thank you for your patience.
- resolved Oct 20, 2025, 11:11 PM UTC
File importing has been turned on and we are not seeing issues. We will continue to monitor. We appreciate your patience during this global issue.