Abnormal Security incident

Abnormal Portal Degradation

Major Resolved View vendor source →
Started
Feb 11, 2026, 07:56 PM UTC
Resolved
Feb 11, 2026, 08:26 PM UTC
Duration
29m
Detected by Pingoru
Feb 11, 2026, 07:56 PM UTC

Affected components

Portal Application

Update timeline

  1. monitoring Feb 11, 2026, 07:56 PM UTC

    Starting at 19:28 UTC, Abnormal began experiencing service degradation with the Portal. Customers might experience issues logging in and navigating the Abnormal Portal during this time. We are starting to see early signs of recovery and are working to ensure full service restoration.

  2. resolved Feb 11, 2026, 08:26 PM UTC

    Between 19:28 UTC and 20:15 UTC, Abnormal experienced service degradation with the Portal. US customers might have experienced issues logging in and navigating the Abnormal Portal during this time. EU customers were not impacted. Abnormal mitigated the root cause and services have been confirmed as fully restored. If you experience any further issues please reach out to [email protected]

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