Abnormal Security experienced a major incident on February 11, 2026 affecting Portal Application, lasting 29m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Feb 11, 2026, 07:56 PM UTC
Starting at 19:28 UTC, Abnormal began experiencing service degradation with the Portal. Customers might experience issues logging in and navigating the Abnormal Portal during this time. We are starting to see early signs of recovery and are working to ensure full service restoration.
- resolved Feb 11, 2026, 08:26 PM UTC
Between 19:28 UTC and 20:15 UTC, Abnormal experienced service degradation with the Portal. US customers might have experienced issues logging in and navigating the Abnormal Portal during this time. EU customers were not impacted. Abnormal mitigated the root cause and services have been confirmed as fully restored. If you experience any further issues please reach out to [email protected]