Abnormal Security incident

Account Takeover Detection Issue

Critical Resolved View vendor source →
Started
Feb 12, 2026, 12:56 AM UTC
Resolved
Feb 12, 2026, 01:32 AM UTC
Duration
36m
Detected by Pingoru
Feb 12, 2026, 12:56 AM UTC

Affected components

Account Take Over (ATO)(Fedramp)

Update timeline

  1. investigating Feb 12, 2026, 12:56 AM UTC

    Starting at 16:22 UTC on February 11, Abnormal began experiencing an issue with Account Takeover detection. Government customers may experience Account Takeover messages not being properly flagged for security threats. Abnormal is actively investigating and working to resolve this issue.

  2. resolved Feb 12, 2026, 01:32 AM UTC

    Between 16:22 UTC on February 11 and 01:17 UTC on February 12, government customers may have experienced Account Takeover messages not being properly flagged for security threats. Abnormal's engineering team has resolved the issue and service is confirmed as fully functional. If customers experience any further issues, please reach out to [email protected]

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