Abnormal Security experienced a critical incident on February 12, 2026 affecting Account Take Over (ATO)(Fedramp), lasting 36m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 12, 2026, 12:56 AM UTC
Starting at 16:22 UTC on February 11, Abnormal began experiencing an issue with Account Takeover detection. Government customers may experience Account Takeover messages not being properly flagged for security threats. Abnormal is actively investigating and working to resolve this issue.
- resolved Feb 12, 2026, 01:32 AM UTC
Between 16:22 UTC on February 11 and 01:17 UTC on February 12, government customers may have experienced Account Takeover messages not being properly flagged for security threats. Abnormal's engineering team has resolved the issue and service is confirmed as fully functional. If customers experience any further issues, please reach out to [email protected]