Abnormal Security incident

Portal Access Issues

Critical Resolved View vendor source →
Started
Feb 12, 2026, 02:57 PM UTC
Resolved
Feb 12, 2026, 03:04 PM UTC
Duration
6m
Detected by Pingoru
Feb 12, 2026, 02:57 PM UTC

Affected components

Portal Application

Update timeline

  1. monitoring Feb 12, 2026, 02:57 PM UTC

    Starting at 14:28 UTC on February 12, Abnormal began experiencing issues with customers being able to access the Abnormal Portal. Customers may experience inability to log into the Portal and navigate pages. Abnormal is starting to see early recovery in the Portal in the US. We continue to actively work to restore functionality.

  2. resolved Feb 12, 2026, 03:04 PM UTC

    Between 14:28 UTC and 15:00 UTC on February 12, Abnormal experienced issues with customers being able to access the Abnormal Portal. During this time, customers may have experienced the inability to log into the Portal. Service has been fully restored as of 15:00 UTC for customers in US and EU regions. If you experience any further issues, please reach out to [email protected].

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