Ably incident

Elevated connection errors in us-east-1

Ongoing since 09:24 PM UTC, affecting US East (Northern Virginia).

monitoring Oct 25, 2026, 09:33 PM UTC

Traffic is no longer being routed to us-east-1, but instead to us-east-2 and us-west-1. We are continuing to investigate the root cause of the networking issue in us-east-1.

Started
Oct 25, 2026, 09:24 PM UTC
Resolved
Ongoing
Duration
● 34m
Detected by Pingoru
Oct 25, 2026, 09:24 PM UTC

Affected components

US East (Northern Virginia)

Update timeline

  1. investigating Oct 25, 2026, 09:24 PM UTC

    We are seeing an elevated rate of connection errors in the us-east-1 region, seemingly as a result of a partial loadbalancer failure. We are disabling the region so traffic will be routed to other US sites.

  2. monitoring Oct 25, 2026, 09:33 PM UTC

    Traffic is no longer being routed to us-east-1, but instead to us-east-2 and us-west-1. We are continuing to investigate the root cause of the networking issue in us-east-1.

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