Abicart incident

Improved queue handling of outgoing mails

Resolved after 22 hours 30 minutes, on November 25, 2015.

completed Nov 26, 2015, 09:38 AM UTC

Some parts of the maintenance work has been finished. We have postponed one part of the work for deployment after Christmas not to risk any order mail issues for customers that use their own SMTP server. This last update is planned to January 2016.

Started
Nov 25, 2015, 11:08 AM UTC
Resolved
Nov 26, 2015, 09:38 AM UTC
Duration
22h 30m
Detected by Pingoru
Nov 25, 2015, 11:08 AM UTC

Update timeline

  1. scheduled Nov 25, 2015, 11:08 AM UTC

    An improvement regarding queue handling of outgoing emails (including order emails to buyers and shop owners) will be performed. This implies routing emails through an existing messaging server setup (already in use and stable). The release will improve performance and stability regarding outgoing emails during the upcoming mail activity increase due to Christmas shopping. The release should not lead to any downtime or have any other impact on functionality.

  2. in progress Nov 26, 2015, 07:42 AM UTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  3. completed Nov 26, 2015, 09:38 AM UTC

    Some parts of the maintenance work has been finished. We have postponed one part of the work for deployment after Christmas not to risk any order mail issues for customers that use their own SMTP server. This last update is planned to January 2016.

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