Abicart incident

Service disturbance

Resolved after 23 hours 27 minutes, affecting Abicart Admin and Abicart - Classic themes and 1 more, on July 6, 2020.

monitoring Jul 06, 2020, 03:41 PM UTC

The issue has been resolved. We will continue to monitor the situation to verify that this incident is resolved. We thank you for your patience and apologize for the inconvenience caused.

Started
Jul 06, 2020, 01:08 PM UTC
Resolved
Jul 07, 2020, 12:36 PM UTC
Duration
23h 27m
Detected by Pingoru
Jul 06, 2020, 01:08 PM UTC

Affected components

Abicart AdminAbicart - Classic themesAbicart - Responsive themes

Update timeline

  1. investigating Jul 06, 2020, 01:08 PM UTC

    Unfortunately, we have a disturbance right now. Technicians are on site and troubleshooting. This is affecting the store front and admin panel. We will update as we have further information.

  2. investigating Jul 06, 2020, 03:00 PM UTC

    We identified one issue and resolved it. But sadly did not remedy the problem. We are still investigating.

  3. monitoring Jul 06, 2020, 03:41 PM UTC

    The issue has been resolved. We will continue to monitor the situation to verify that this incident is resolved. We thank you for your patience and apologize for the inconvenience caused.

  4. resolved Jul 07, 2020, 12:36 PM UTC

    This incident has been resolved.

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