Resolved after 6 hours 25 minutes, affecting Abicart Admin and Abicart - Classic themes and 1 more, on December 7, 2021.
Same issue that triggered the error earlier this morning happened again. A fix is implemented where this can not happen again.
Affected components
Abicart AdminAbicart - Classic themesAbicart - Responsive themesAbicart - APIAbicart - Email systemAbicart - Search and Filtering
Update timeline
- investigating Dec 07, 2021, 01:12 PM UTC
Same issue as before has happened where our search cluster is unresponsive.
- monitoring Dec 07, 2021, 01:26 PM UTC
Same issue that triggered the error earlier this morning happened again. A fix is implemented where this can not happen again.
- resolved Dec 07, 2021, 07:37 PM UTC
This incident has been resolved.
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