Abicart incident

Unresponsive webshops and admin

Resolved after 1 hour 33 minutes, affecting Abicart Admin and Abicart - Responsive themes and 1 more, on August 27, 2024.

resolved Aug 27, 2024, 01:48 PM UTC

The disturbance was caused by a problem with our internet provider. We will keep investigating the root cause of the issue, but as of now everything seems to be working again.

Started
Aug 27, 2024, 12:14 PM UTC
Resolved
Aug 27, 2024, 01:48 PM UTC
Duration
1h 33m
Detected by Pingoru
Aug 27, 2024, 12:14 PM UTC

Affected components

Abicart AdminAbicart - Responsive themesAbicart - APIAbicart - Email systemAbicart - Search and Filtering

Update timeline

  1. investigating Aug 27, 2024, 12:14 PM UTC

    We are currently investigating this issue.

  2. monitoring Aug 27, 2024, 12:30 PM UTC

    Systems are operational. We are investigating the cause and will post an update as soon as we know more.

  3. resolved Aug 27, 2024, 01:48 PM UTC

    The disturbance was caused by a problem with our internet provider. We will keep investigating the root cause of the issue, but as of now everything seems to be working again.

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