A Bet A experienced a notice incident on September 14, 2025 affecting BTC Data Feed, lasting 3h 33m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 14, 2025, 08:45 AM UTC
Good morning, Please be advised that we are currently experiencing an issue with missing early prices, off's and results for both the BTC sis feed and BTC virtual feed. BTC have advised that they have an internet outage which is causing the break in communication. Please refer to your shop screens for prices for the moment, if these are available. Further updates will be posted as soon as they are available.
- identified Sep 14, 2025, 10:34 AM UTC
Please be advised that we have received a further update from BTC. Their internet provider has estimates that the earliest they could be back online is 2pm this afternoon.
- monitoring Sep 14, 2025, 11:17 AM UTC
BTC's internet is now back up and running and the connection to our servers have now been restored. The system is in the process of processing the backlog of data. We will advise once this has fully caught up.
- resolved Sep 14, 2025, 12:18 PM UTC
This incident has now been resolved. Updates from BTC are now processing correctly EP's are now available also. Thank you