Slide incident

Networking issues affecting US East and Germany

Slide is currently experiencing a minor incident affecting Slide Console and Slide API, which began 23h ago. The vendor's full update timeline is below.

Started
Sep 12, 2026, 01:36 PM UTC
Resolved
Ongoing
Duration
● 22h 35m
Detected by Pingoru
Sep 12, 2026, 01:36 PM UTC

Affected components

Slide ConsoleSlide API

Update timeline

  1. investigating Sep 12, 2026, 01:36 PM UTC

    We are investigating networking issues in the US East and Germany data center. Replication and cloud restores may be affected.

  2. identified Sep 12, 2026, 03:46 PM UTC

    US East: We identified the issue is with one of our upstream networking providers. We are deploying a mitigation that will let replications resume at lower bandwidth. Backups, local and cloud restores are not affected. Germany: We are still investigating the issue.

  3. monitoring Sep 12, 2026, 10:36 PM UTC

    Service in Germany was fully restored. US East remains on lower bandwidth while our upstream provider restores service. If you are still experiencing issues with replication, please reach out to our tech support.