ClearPort incident

Some ICS2 declarations taking longer than expected to be accepted

Minor Resolved View vendor source →

ClearPort experienced a minor incident on May 29, 2026 affecting EU Systems (ICS2), lasting 6h 28m. The incident has been resolved; the full update timeline is below.

Started
May 29, 2026, 02:50 PM UTC
Resolved
May 29, 2026, 09:18 PM UTC
Duration
6h 28m
Detected by Pingoru
May 29, 2026, 02:50 PM UTC

Affected components

EU Systems (ICS2)

Update timeline

  1. investigating May 29, 2026, 02:50 PM UTC

    We have detected that a small number of ICS2 declarations are not being accepted by EU customs in a timely manner

  2. resolved May 29, 2026, 09:18 PM UTC

    ICS2 declarations are now returning MRNs. If your declaration is still waiting in the "Submitted" state please submit a new declaration.