ClearPort incident

ELO declarations are receiving delayed responses

Minor Resolved View vendor source →

ClearPort experienced a minor incident on September 30, 2026 affecting EU Systems (ELO), lasting 37m. The incident has been resolved; the full update timeline is below.

Started
Sep 30, 2026, 01:00 PM UTC
Resolved
Sep 30, 2026, 01:37 PM UTC
Duration
37m
Detected by Pingoru
Sep 30, 2026, 01:00 PM UTC

Affected components

EU Systems (ELO)

Update timeline

  1. investigating Sep 30, 2026, 01:00 PM UTC

    We are noticing some ELO declarations are not receiving responses.

  2. resolved Sep 30, 2026, 01:37 PM UTC

    Normal responses are now being returned from the ELO system