ClearPort incident

CDS imports and exports are timing out on the ClearPort Dashboard

Minor Resolved View vendor source →

ClearPort experienced a minor incident on July 10, 2026 affecting ClearPort Dashboard and ClearPort API, lasting 17m. The incident has been resolved; the full update timeline is below.

Started
Jul 10, 2026, 09:08 AM UTC
Resolved
Jul 10, 2026, 09:25 AM UTC
Duration
17m
Detected by Pingoru
Jul 10, 2026, 09:08 AM UTC

Affected components

ClearPort DashboardClearPort API

Update timeline

  1. investigating Jul 10, 2026, 09:08 AM UTC

    Some users are experiencing problems when trying to view or save CDS declarations. We are investigating this as a priority.

  2. resolved Jul 10, 2026, 09:25 AM UTC

    We identified a problem with one of the components we use for data storage and have resolved it. We are detecting responses are now returning to normal.