ClearPort incident

Some ICS2 declarations are not receiving Risk Assessments

Minor Resolved View vendor source →

ClearPort experienced a minor incident on July 13, 2026 affecting EU Systems (ICS2), lasting 18h 11m. The incident has been resolved; the full update timeline is below.

Started
Jul 13, 2026, 02:34 PM UTC
Resolved
Jul 14, 2026, 08:45 AM UTC
Duration
18h 11m
Detected by Pingoru
Jul 13, 2026, 02:34 PM UTC

Affected components

EU Systems (ICS2)

Update timeline

  1. investigating Jul 13, 2026, 02:34 PM UTC

    ICS2 declarations are not currently receiving Risk assessments, and some are taking longer than expected to be submitted to EU customs.

  2. resolved Jul 14, 2026, 08:45 AM UTC

    Most ICS2 declarations are now receiving Risk Assessments within the normal timeframe