ClearPort incident

ICS2 declarations are encountering intermittent failures

Minor Resolved View vendor source →

ClearPort experienced a minor incident on August 10, 2026 affecting EU Systems (ICS2), lasting 2h 18m. The incident has been resolved; the full update timeline is below.

Started
Aug 10, 2026, 05:36 PM UTC
Resolved
Aug 10, 2026, 07:54 PM UTC
Duration
2h 18m
Detected by Pingoru
Aug 10, 2026, 05:36 PM UTC

Affected components

EU Systems (ICS2)

Update timeline

  1. investigating Aug 10, 2026, 05:36 PM UTC

    We have detected that some ICS2 declarations are not being accepted by EU customs. We are investigating this.

  2. resolved Aug 10, 2026, 07:54 PM UTC

    ICS2 declarations are now being submitted successfully