ClearPort incident

Intermittent ICS2 failures

Minor Resolved View vendor source →

ClearPort experienced a minor incident on August 21, 2026 affecting EU Systems (ICS2), lasting 15h 37m. The incident has been resolved; the full update timeline is below.

Started
Aug 21, 2026, 07:37 PM UTC
Resolved
Aug 22, 2026, 11:14 AM UTC
Duration
15h 37m
Detected by Pingoru
Aug 21, 2026, 07:37 PM UTC

Affected components

EU Systems (ICS2)

Update timeline

  1. investigating Aug 21, 2026, 07:37 PM UTC

    We have detected some ICS2 declarations are not being accepted by EU customs.

  2. resolved Aug 22, 2026, 11:14 AM UTC

    ICS2 declarations are receiving the expected responses