3DS Outscale incident

[EU-WEST-2] OOS Degraded Performance

Minor Resolved View vendor source →

3DS Outscale experienced a minor incident on December 15, 2025 affecting Outscale Object storage (OOS), lasting 23h 32m. The incident has been resolved; the full update timeline is below.

Started
Dec 15, 2025, 09:07 AM UTC
Resolved
Dec 16, 2025, 08:40 AM UTC
Duration
23h 32m
Detected by Pingoru
Dec 15, 2025, 09:07 AM UTC

Affected components

Outscale Object storage (OOS)

Update timeline

  1. identified Dec 15, 2025, 09:07 AM UTC

    La latence sur la région EUW2 est dégradée depuis 04:00 du matin, les équipes sont mobilisée sur le problème We observe latency in the EUW2 region since 04:00 this morning, and the teams are currently working to resolve the issue.

  2. monitoring Dec 15, 2025, 10:57 AM UTC

    Une charge exceptionnelle a été détectée sur le service. Des actions de mitigation ont été mises en place et le service est désormais stabilisé. La situation reste sous surveillance. An exceptional load was detected on the service. Mitigation actions have been applied and the service is now stable. The situation remains under monitoring.

  3. resolved Dec 16, 2025, 08:40 AM UTC

    L’incident est désormais résolu, les performances du service Outscale Object Storage (OOS) en région eu-west-2 sont revenues à la normale. The incident has been resolved, and Outscale Object Storage (OOS) performance in the eu-west-2 region has returned to normal.