3DS Outscale experienced a minor incident on January 20, 2026 affecting API, lasting 19h 40m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 20, 2026, 05:57 PM UTC
L’API subit actuellement une forte charge, ce qui entraîne une latence accrue dans le traitement des requêtes. Nos équipes travaillent activement à la résolution du problème. ------------------------------------------------------------ The API is currently experiencing high load, resulting in increased latency in request processing. Our teams are actively working to resolve the issue.
- investigating Jan 20, 2026, 06:20 PM UTC
Afin de pouvoir absorber la forte charge actuelle et d’éviter un effet boule de neige, nous avons dû placer l’API en maintenance temporaire. Nos équipes travaillent à un rétablissement dans les meilleurs délais. ------------------------------------------------------------ In order to handle the current high load and prevent a cascading effect, we have placed the API into temporary maintenance. Our teams are working to restore service as quickly as possible.
- monitoring Jan 20, 2026, 06:35 PM UTC
Le fix a été appliqué. L’incident est maintenant résolu. ------------------------------------------------------------ The fix has been implemented. The incident is resolved now.
- monitoring Jan 20, 2026, 06:36 PM UTC
La maintenance est désormais terminée et le problème est résolu. L’API est de nouveau opérationnelle et nous continuons à surveiller attentivement la situation afin de garantir la stabilité du service. ------------------------------------------------------------ The maintenance is now complete and the issue has been resolved. The API is fully operational again, and we are closely monitoring the situation to ensure service stability.
- resolved Jan 21, 2026, 01:38 PM UTC
This incident has been resolved.