3DS Outscale incident

[CLOUDGOUV-EU-WEST-1] Incident Persistant storage

Major Resolved View vendor source →

3DS Outscale experienced a major incident on January 29, 2026 affecting Persistent storage, lasting 1d 1h. The incident has been resolved; the full update timeline is below.

Started
Jan 29, 2026, 11:03 AM UTC
Resolved
Jan 30, 2026, 12:33 PM UTC
Duration
1d 1h
Detected by Pingoru
Jan 29, 2026, 11:03 AM UTC

Affected components

Persistent storage

Update timeline

  1. investigating Jan 29, 2026, 11:03 AM UTC

    Nous rencontrons actuellement un problème avec le persistent storage, ce qui peut impacter la disponibilité de certains services. Nos équipes sont en cours d’investigation et nous vous tiendrons informés de l’évolution. Actually we have a problem on our persistent storage, this impact the availability of our services. Our team is currently working to investigate the issue and we going back to you when we have more information.

  2. investigating Jan 29, 2026, 11:06 AM UTC

    Nous continuons notre investigation sur l'incident. We are still investigate the issue.

  3. monitoring Jan 29, 2026, 11:08 AM UTC

    Le problème lié au persistent storage semble désormais résolu. Les services fonctionnent normalement et nous restons en phase de monitoring afin de nous assurer de la stabilité complète de la plateforme. This issue is linked to the persistant storage seems to be resolved. The services is working normally and we keep monitoring the complet stability of the plateform.

  4. resolved Jan 30, 2026, 12:33 PM UTC

    Nous vous confirmons que l’incident est désormais totalement résolu de notre côté et que le service fonctionne nominalement. We confirm that the incident has now been fully resolved on our side, and the service is operating normally.