3DS Outscale incident

[CLOUDGOUV-EU-WEST-1] Incident sur le service LBU

Minor Resolved View vendor source →

3DS Outscale experienced a minor incident on February 3, 2026 affecting Load Balancing, lasting 23h 17m. The incident has been resolved; the full update timeline is below.

Started
Feb 03, 2026, 09:10 AM UTC
Resolved
Feb 04, 2026, 08:28 AM UTC
Duration
23h 17m
Detected by Pingoru
Feb 03, 2026, 09:10 AM UTC

Affected components

Load Balancing

Update timeline

  1. investigating Feb 03, 2026, 09:10 AM UTC

    Nous rencontrons actuellement un incident affectant le service LBU (impact non généralisé à l’ensemble des LBU), entraînant une indisponibilité du transfert de trafic vers les instances backend. We are currently experiencing an incident affecting the LBU service (impact not generalized across all LBUs), causing traffic forwarding to the backend instances to be unavailable.

  2. investigating Feb 03, 2026, 11:25 AM UTC

    Nos équipes restent mobilisés pour résoudre au plus vite l'incident. Our team is still working to solved the incident quickly as possible.

  3. investigating Feb 03, 2026, 12:01 PM UTC

    Nos équipes restent mobilisés pour résoudre au plus vite l'incident. Our team is still working to solved the incident quickly as possible.

  4. monitoring Feb 03, 2026, 12:28 PM UTC

    Nous vous confirmons que l’incident est désormais totalement résolu de notre côté et que le service fonctionne nominalement. Une communication complémentaire vous sera fournie ultérieurement. We confirm that the incident has now been fully resolved on our side, and the service is operating normally. Further communication will be provided at a later stage.

  5. monitoring Feb 03, 2026, 12:29 PM UTC

    Nous continuons à surveiller pour détecter tout problème supplémentaire. We are continuing to monitor for any further issues.

  6. monitoring Feb 03, 2026, 12:29 PM UTC

    Nous vous confirmons que l’incident est désormais totalement résolu de notre côté et que le service fonctionne nominalement. Une communication complémentaire vous sera fournie ultérieurement. We confirm that the incident has now been fully resolved on our side, and the service is operating normally. Further communication will be provided at a later stage.

  7. resolved Feb 04, 2026, 08:28 AM UTC

    Nous vous confirmons que l’incident est désormais totalement résolu de notre côté et que le service fonctionne nominalement. We confirm that the incident has now been fully resolved on our side, and the service is operating normally.