3DS Outscale incident

[US-EAST-2 ][EU-WEST-2] Network Incident

Major Resolved View vendor source →

3DS Outscale experienced a major incident on February 10, 2026 affecting Internal network and Internal network, lasting 2d 1h. The incident has been resolved; the full update timeline is below.

Started
Feb 10, 2026, 03:00 PM UTC
Resolved
Feb 12, 2026, 04:27 PM UTC
Duration
2d 1h
Detected by Pingoru
Feb 10, 2026, 03:00 PM UTC

Affected components

Internal networkInternal network

Update timeline

  1. investigating Feb 09, 2026, 07:38 PM UTC

    Nous rencontrons actuellement un incident réseau impactant la communication entre les régions us-east-2 et eu-west-2. Nos équipes sont pleinement mobilisées et travaillent activement à l’identification de la cause et à la résolution du problème. --------------------------------------------------------------- We are currently experiencing a network incident impacting communication between the us-east-2 and eu-west-2 regions. Our teams are fully engaged and actively working to identify the root cause and resolve the issue.

  2. monitoring Feb 10, 2026, 04:14 PM UTC

    Nos équipes ont pu identifier l’anomalie, qui se situait sur un transitaire. Des actions ont été effectuées et nous continuons à surveiller la situation de près. --------------------------------------------------------------- Our teams were able to identify the issue, which was located on a transit node. Actions have been taken, and we continue to closely monitor the situation.

  3. monitoring Feb 10, 2026, 04:15 PM UTC

    Nous continuons à surveiller la situation pour détecter tout nouveau problème. --------------------------------------------------------------- We are continuing to monitor for any further issues.

  4. resolved Feb 12, 2026, 04:27 PM UTC

    Le service est désormais entièrement rétabli et fonctionne nominalement. The service is now fully restored and operating normally.