1Password incident

1Password is experiencing some failures due to issues with a third-party provider

Minor Resolved View vendor source →

1Password experienced a minor incident on June 12, 2025, lasting 4h 16m. The incident has been resolved; the full update timeline is below.

Started
Jun 12, 2025, 07:47 PM UTC
Resolved
Jun 13, 2025, 12:03 AM UTC
Duration
4h 16m
Detected by Pingoru
Jun 12, 2025, 07:47 PM UTC

Update timeline

  1. identified Jun 12, 2025, 07:47 PM UTC

    While the third-party provider works to recover from the issues, users may experience the below scenarios. We will continue to relay updates on progress as they are made available. -Business account holders will not be able to link or unlink family accounts. -Users loading the "Manage Account" page in the web application will see an error message "There was an unexpected error loading your linked accounts. Contact us for assistance". -Some SCIM bridge connections to the Google Workspace identity provider could be impacted (this is limited to the Google Workspace IdP).

  2. monitoring Jun 12, 2025, 11:17 PM UTC

    The third-party provider is seeing recovery and error rates are returning to normal levels. We will continue to monitor and provide updates.

  3. resolved Jun 13, 2025, 12:03 AM UTC

    This incident has been resolved.