1Password experienced a major incident on July 1, 2025 affecting 1Password.com website and 1Password.com website and 1 more component, lasting 15h 36m. The incident has been resolved; the full update timeline is below.
Affected components
1Password.com website1Password.com website1Password.com website1Password.com website
Update timeline
- investigating Jul 01, 2025, 12:06 AM UTC
We've identified an issue with a 3rd party provider causing forms on the 1Password website to not work as intended. Our engineering team is currently investigating the issue with our 3rd party provider. In the meantime, if you need to make an inquiry, please contact [email protected]. Forms affected: -Webinars -Content Downloads -Newsletters -Contact Sales
- monitoring Jul 01, 2025, 02:02 AM UTC
The issue has been mitigated and website forms are now working as intended. We will continue to monitor to confirm the issue is resolved.
- resolved Jul 01, 2025, 03:42 PM UTC
This incident has been resolved.