1E experienced a critical incident on August 27, 2026 affecting TeamViewer Services, lasting 3m. The incident has been resolved; the full update timeline is below.
Affected components
TeamViewer Services
Update timeline
- identified Aug 27, 2026, 09:37 AM UTC
A subset of our users are currently experiencing latency or errors when accessing our services. Our engineers identified a preliminary root cause and are trying to mitigate the issue. We will publish the next status update at the latest in 60 minutes.
- resolved Aug 27, 2026, 09:40 AM UTC
The issue has been resolved. Our engineers are still monitoring our systems to assure the situation is completely mitigated.