1E experienced a minor incident on October 5, 2026 affecting TeamViewer Services, lasting 2h 24m. The incident has been resolved; the full update timeline is below.
Affected components
TeamViewer Services
Update timeline
- investigating Oct 05, 2026, 09:27 AM UTC
We are currently investigating an issue that affects a subset of our US-based services. Users are currently experiencing issues accessing web.us.teamviewer.com.
- monitoring Oct 05, 2026, 10:47 AM UTC
We fixed the issue which caused the degraded performance and we are monitoring the results. We will update our status page with new information as soon as possible.
- resolved Oct 05, 2026, 11:51 AM UTC
We fixed the issue and all our systems are back online and functional.