1E experienced a minor incident on August 17, 2026 affecting TeamViewer Services, lasting 7h 39m. The incident has been resolved; the full update timeline is below.
Affected components
TeamViewer Services
Update timeline
- investigating Aug 17, 2026, 02:52 PM UTC
We are currently investigating an issue with Login issues and/or connection establishments. A service restart could resolve the issue.
- investigating Aug 17, 2026, 04:10 PM UTC
A potential cause has been identified and we're monitoring the situation
- investigating Aug 17, 2026, 04:17 PM UTC
We are continuing to investigate this issue.
- resolved Aug 17, 2026, 10:31 PM UTC
All our systems are back online and functional.