1E incident

TeamViewer Customer portal - connectivity issue

Major Resolved View vendor source →

1E experienced a major incident on March 20, 2024 affecting Customer Portal, lasting 32m. The incident has been resolved; the full update timeline is below.

Started
Mar 20, 2024, 10:10 AM UTC
Resolved
Mar 20, 2024, 10:42 AM UTC
Duration
32m
Detected by Pingoru
Mar 20, 2024, 10:10 AM UTC

Affected components

Customer Portal

Update timeline

  1. investigating Mar 20, 2024, 10:10 AM UTC

    Connection error when trying to use the TeamViewer Customer portal.

  2. resolved Mar 20, 2024, 10:42 AM UTC

    This incident has been resolved.