1E experienced a minor incident on September 30, 2024 affecting TeamViewer Services, lasting 12h 23m. The incident has been resolved; the full update timeline is below.
Affected components
TeamViewer Services
Update timeline
- investigating Sep 30, 2024, 02:12 AM UTC
Our users are currently experiencing an issue receiving TeamViewer emails. Our engineers have not yet confirmed the underlying root cause and they are working on the identification. We will update our status page with new information as soon as possible.
- monitoring Sep 30, 2024, 06:18 AM UTC
We fixed the issue which caused the TeamViewer emails issue and we are monitoring the results. It looks good so far. We will update our status page with new information as soon as possible.
- resolved Sep 30, 2024, 12:23 PM UTC
This incident has been resolved.