1E incident

Remote Management - Backup Service

Major Resolved View vendor source →

1E experienced a major incident on October 24, 2024 affecting Backup, lasting 2h 11m. The incident has been resolved; the full update timeline is below.

Started
Oct 24, 2024, 06:56 AM UTC
Resolved
Oct 24, 2024, 09:07 AM UTC
Duration
2h 11m
Detected by Pingoru
Oct 24, 2024, 06:56 AM UTC

Affected components

Backup

Update timeline

  1. investigating Oct 24, 2024, 06:56 AM UTC

    We are currently investigating the issue of failed Remote Management Backup Services failing randomly.

  2. monitoring Oct 24, 2024, 08:29 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 24, 2024, 09:07 AM UTC

    This incident has been resolved.