1E incident

Login and Web API issues

Minor Resolved View vendor source →

1E experienced a minor incident on November 28, 2024 affecting Management Console and API, lasting 5h 3m. The incident has been resolved; the full update timeline is below.

Started
Nov 28, 2024, 09:40 AM UTC
Resolved
Nov 28, 2024, 02:43 PM UTC
Duration
5h 3m
Detected by Pingoru
Nov 28, 2024, 09:40 AM UTC

Affected components

Management ConsoleAPI

Update timeline

  1. investigating Nov 28, 2024, 09:40 AM UTC

    We are currently having degraded performance on Logins and Web API.

  2. identified Nov 28, 2024, 10:21 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Nov 28, 2024, 01:03 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 28, 2024, 02:43 PM UTC

    This incident has been resolved.