1E incident

Partial Login and Connection issues

Major Resolved View vendor source →

1E experienced a major incident on March 28, 2025 affecting TeamViewer Services and Management Console and 1 more component, lasting 29m. The incident has been resolved; the full update timeline is below.

Started
Mar 28, 2025, 08:27 AM UTC
Resolved
Mar 28, 2025, 08:56 AM UTC
Duration
29m
Detected by Pingoru
Mar 28, 2025, 08:27 AM UTC

Affected components

TeamViewer ServicesManagement ConsoleAPI

Update timeline

  1. investigating Mar 28, 2025, 08:27 AM UTC

    A subset of our users experiencing Login and Connection issues. We´re investigating the issue.

  2. monitoring Mar 28, 2025, 08:43 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 28, 2025, 08:56 AM UTC

    This incident has been resolved.