Zuora experienced a notice incident on July 20, 2025 affecting Revenue Core Services and Revenue API Service, lasting 3h 8m. The incident has been resolved; the full update timeline is below.
Affected components
Revenue Core ServicesRevenue API Service
Update timeline
- monitoring Jul 20, 2025, 11:21 AM UTC
NA Production UI for Revenue was not accessible from 4 am PST. This is now resolved and we continue to monitor.
- monitoring Jul 20, 2025, 12:05 PM UTC
We have also identified v2 REST API errors during the impacted period. We continue to monitor.
- resolved Jul 20, 2025, 02:29 PM UTC
This incident has been resolved.