Zowie incident

Zowie Inbox Performance Degradation

Minor Resolved View vendor source →

Zowie experienced a minor incident on June 17, 2025 affecting Inbox GraphQL API, lasting 1h 5m. The incident has been resolved; the full update timeline is below.

Started
Jun 17, 2025, 10:20 AM UTC
Resolved
Jun 17, 2025, 11:26 AM UTC
Duration
1h 5m
Detected by Pingoru
Jun 17, 2025, 10:20 AM UTC

Affected components

Inbox GraphQL API

Update timeline

  1. investigating Jun 17, 2025, 10:20 AM UTC

    We are actively investigating the degraded performance of our Inbox. We will provide an update once the issue is identified.

  2. identified Jun 17, 2025, 10:39 AM UTC

    We’ve identified the issue causing Inbox performance degradation. We’re actively working to fix this issue and will respond with an update once the fix has been implemented.

  3. monitoring Jun 17, 2025, 11:12 AM UTC

    We’ve implemented a fix to the issue causing Inbox performance degradation. We will continue to monitor the fix to ensure the platform continues to operate as expected.

  4. resolved Jun 17, 2025, 11:26 AM UTC

    The issue causing degraded Inbox performance has been fully resolved. Inbox is now operating as intended.