Zowie incident

Users are unable to access Zowie platform

Major Resolved View vendor source →

Zowie experienced a major incident on June 24, 2025 affecting Frontend and Core GraphQL API and 1 more component, lasting 14m. The incident has been resolved; the full update timeline is below.

Started
Jun 24, 2025, 10:43 AM UTC
Resolved
Jun 24, 2025, 10:58 AM UTC
Duration
14m
Detected by Pingoru
Jun 24, 2025, 10:43 AM UTC

Affected components

FrontendCore GraphQL APIBuilder REST APIBuilder GraphQL APIInbox GraphQL API

Update timeline

  1. identified Jun 24, 2025, 10:43 AM UTC

    We’ve identified the issue causing problems with user access to the platform. We’re actively working to fix this issue and will respond with an update once the fix has been implemented.

  2. monitoring Jun 24, 2025, 10:48 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 24, 2025, 10:58 AM UTC

    This incident has been resolved.