Zowie incident

Bot might respond slower to some of the user messages

Major Resolved View vendor source →

Zowie experienced a major incident on May 18, 2023, lasting 27m. The incident has been resolved; the full update timeline is below.

Started
May 18, 2023, 07:45 AM UTC
Resolved
May 18, 2023, 08:13 AM UTC
Duration
27m
Detected by Pingoru
May 18, 2023, 07:45 AM UTC

Update timeline

  1. investigating May 18, 2023, 07:48 AM UTC

    We've identified incident and working on a fix.

  2. identified May 18, 2023, 07:49 AM UTC

    The root cause is identified, and we are deploying a fix. ETA 15 minutes.

  3. identified May 18, 2023, 07:50 AM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring May 18, 2023, 08:10 AM UTC

    Fix is deployed, bot started responding quicker. We are monitoring.

  5. resolved May 18, 2023, 08:13 AM UTC

    The incident has been fully resolved. Chatbot responding according to our service levels.