Zowie incident

Chatbot messages delayed

Major Resolved View vendor source →

Zowie experienced a major incident on March 11, 2024, lasting 1h 4m. The incident has been resolved; the full update timeline is below.

Started
Mar 11, 2024, 07:27 AM UTC
Resolved
Mar 11, 2024, 08:31 AM UTC
Duration
1h 4m
Detected by Pingoru
Mar 11, 2024, 07:27 AM UTC

Update timeline

  1. investigating Mar 11, 2024, 07:27 AM UTC

    We are currently investigating an issue whereby some chat messages may be delayed. More information to follow.

  2. identified Mar 11, 2024, 07:46 AM UTC

    We have identified the most likely sources of the phenomena affecting chats and are working to resolve on a priority basis.

  3. monitoring Mar 11, 2024, 08:08 AM UTC

    The main issues have been addressed, we may see slowness in chats that should resolve within approx. 15 minutes. We are monitoring the situation closely.

  4. resolved Mar 11, 2024, 08:31 AM UTC

    The issue has been fully resolved and chats should be functioning normally.