Zowie experienced a notice incident on March 27, 2024 affecting Live Chat Widget, lasting 1h 39m. The incident has been resolved; the full update timeline is below.
Affected components
Live Chat Widget
Update timeline
- investigating Mar 27, 2024, 01:23 PM UTC
We're currently experiencing problems with our chat channel. We're currently investigating the issue.
- identified Mar 27, 2024, 01:44 PM UTC
Chat channels might experience degraded performance and slowdown. Statuses are not working.
- identified Mar 27, 2024, 01:49 PM UTC
Chatbot is back and operational, we're working on the issue with statuses.
- identified Mar 27, 2024, 01:54 PM UTC
Chatbot is back and operational, we're working on the issue with statuses.
- monitoring Mar 27, 2024, 02:30 PM UTC
Chatbot and statuses are back and operational - we're monitoring their performance.
- resolved Mar 27, 2024, 03:03 PM UTC
This incident has been resolved.