Zowie experienced a major incident on April 16, 2024 affecting Inbox GraphQL API, lasting 26m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 16, 2024, 10:38 AM UTC
We are actively investigating degraded Inbox performance. We will provide an update once the issue is identified.
- identified Apr 16, 2024, 10:42 AM UTC
We’ve identified the issue causing Inbox performance degradation. We’re actively working to fix this issue and will respond with an update once the fix has been implemented. We estimate 5 minutes to restore full functionality.
- monitoring Apr 16, 2024, 10:47 AM UTC
We’ve implemented a fix to the issue causing Inbox performance degradation. We will continue to monitor the fix to ensure the platform continues to operate as expected.
- resolved Apr 16, 2024, 11:04 AM UTC
The issue causing degraded Inbox performance has been fully resolved. Inbox is operating as intended.