Zowie incident

Partial Inbox Performance Degradation

Minor Resolved View vendor source →

Zowie experienced a minor incident on April 26, 2024 affecting Inbox GraphQL API, lasting 7m. The incident has been resolved; the full update timeline is below.

Started
Apr 26, 2024, 08:25 AM UTC
Resolved
Apr 26, 2024, 08:33 AM UTC
Duration
7m
Detected by Pingoru
Apr 26, 2024, 08:25 AM UTC

Affected components

Inbox GraphQL API

Update timeline

  1. identified Apr 26, 2024, 08:25 AM UTC

    We’ve identified an issue causing Inbox performance degradation. We’re actively working to fix this issue and will respond with an update once the fix has been implemented.

  2. monitoring Apr 26, 2024, 08:27 AM UTC

    We’ve implemented a fix to the issue causing Inbox performance degradation. We will continue to monitor the fix to ensure the platform continues to operate as expected.

  3. resolved Apr 26, 2024, 08:33 AM UTC

    The issue causing degraded Inbox performance has been fully resolved. Inbox is now operating as intended.