Zowie incident

Zowie Inbox Degraded Performance

Minor Resolved View vendor source →

Zowie experienced a minor incident on May 6, 2024 affecting Inbox GraphQL API, lasting 1h 44m. The incident has been resolved; the full update timeline is below.

Started
May 06, 2024, 12:28 PM UTC
Resolved
May 06, 2024, 02:12 PM UTC
Duration
1h 44m
Detected by Pingoru
May 06, 2024, 12:28 PM UTC

Affected components

Inbox GraphQL API

Update timeline

  1. investigating May 06, 2024, 12:28 PM UTC

    We are actively investigating degraded Inbox performance. We will provide an update once the issue is identified.

  2. identified May 06, 2024, 12:43 PM UTC

    We’ve identified the issue causing Inbox performance degradation. We’re actively working to fix this issue and will respond with an update once the fix has been implemented.

  3. monitoring May 06, 2024, 01:28 PM UTC

    We’ve implemented a fix to the issue causing Inbox performance degradation. We will continue to monitor the fix to ensure the platform continues to operate as expected.

  4. resolved May 06, 2024, 02:12 PM UTC

    The issue causing degraded Inbox performance has been fully resolved. Inbox is now operating as intended.