Zowie incident

Slowdown in email delivery

Minor Resolved View vendor source →

Zowie experienced a minor incident on November 5, 2024 affecting Inbox GraphQL API, lasting 2h 17m. The incident has been resolved; the full update timeline is below.

Started
Nov 05, 2024, 11:53 AM UTC
Resolved
Nov 05, 2024, 02:11 PM UTC
Duration
2h 17m
Detected by Pingoru
Nov 05, 2024, 11:53 AM UTC

Affected components

Inbox GraphQL API

Update timeline

  1. identified Nov 05, 2024, 11:53 AM UTC

    We’ve identified the issue causing Inbox performance degradation - emails are being sent out with delay. We’re actively working to fix this issue and will respond with an update once the fix has been implemented.

  2. monitoring Nov 05, 2024, 01:30 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 05, 2024, 02:11 PM UTC

    This incident has been resolved.