Zowie incident

Statistics degraded performance.

Minor Resolved View vendor source →

Zowie experienced a minor incident on December 10, 2024 affecting Core GraphQL API, lasting 4h 50m. The incident has been resolved; the full update timeline is below.

Started
Dec 10, 2024, 02:11 PM UTC
Resolved
Dec 10, 2024, 07:01 PM UTC
Duration
4h 50m
Detected by Pingoru
Dec 10, 2024, 02:11 PM UTC

Affected components

Core GraphQL API

Update timeline

  1. investigating Dec 10, 2024, 02:11 PM UTC

    We are actively investigating degraded Statistics performance. We will provide an update once the issue is identified.

  2. identified Dec 10, 2024, 02:20 PM UTC

    We’ve identified the issue causing Statistics performance degradation. We’re actively working to fix this issue and will respond with an update once the fix has been implemented.

  3. monitoring Dec 10, 2024, 03:00 PM UTC

    We’ve implemented a fix to the issue causing Statistics performance degradation. We will continue to monitor the fix to ensure the platform continues to operate as expected.

  4. resolved Dec 10, 2024, 07:01 PM UTC

    The issue causing degraded Statistics performance has been fully resolved. Statistics are now operating as intended.