Zonos experienced a major incident on July 27, 2020 affecting Quoter, lasting 5h 23m. The incident has been resolved; the full update timeline is below.
Affected components
Quoter
Update timeline
- investigating Jul 27, 2020, 03:35 PM UTC
New order number are not showing up in Zonos Dashboard. You are still able to pull up individual orders, but you cannot lookup newer orders.
- investigating Jul 27, 2020, 05:06 PM UTC
We have restored the dashboard to full functionality by utilizing a backup method of populating the required information.
- resolved Jul 27, 2020, 08:59 PM UTC
This incident has been resolved.