Zonos incident

2024-03-12 Issue with Dashboard

Critical Resolved View vendor source →

Zonos experienced a critical incident on March 12, 2024 affecting Dashboard, lasting 40m. The incident has been resolved; the full update timeline is below.

Started
Mar 12, 2024, 07:23 PM UTC
Resolved
Mar 12, 2024, 08:04 PM UTC
Duration
40m
Detected by Pingoru
Mar 12, 2024, 07:23 PM UTC

Affected components

Dashboard

Update timeline

  1. investigating Mar 12, 2024, 07:23 PM UTC

    We are currently investigating this issue.

  2. investigating Mar 12, 2024, 07:31 PM UTC

    Service has been restored and we are continuing to investigate the cause of the issue.

  3. identified Mar 12, 2024, 07:38 PM UTC

    A third-party upstream provider issue caused a distruption of service.

  4. monitoring Mar 12, 2024, 07:38 PM UTC

    We are monitoring closely for any further issues.

  5. resolved Mar 12, 2024, 08:04 PM UTC

    This incident has been resolved.