Zūm Rails incident

Intermittent Issue in Processing Interac e-Transfer Transactions

Minor Resolved View vendor source →

Zūm Rails experienced a minor incident on May 11, 2021 affecting Interac, lasting 1m. The incident has been resolved; the full update timeline is below.

Started
May 11, 2021, 05:42 PM UTC
Resolved
May 11, 2021, 05:43 PM UTC
Duration
1m
Detected by Pingoru
May 11, 2021, 05:42 PM UTC

Affected components

Interac

Update timeline

  1. investigating May 11, 2021, 05:42 PM UTC

    We are currently having intermittent issue in processing Interac e-Transfer transactions. Affecting around 20% of requests. We are currently working with our processing partner to investigate and resolve the issue.

  2. resolved May 11, 2021, 05:43 PM UTC

    This incident has been resolved.