Zūm Rails incident

Visa Direct Transactions not working

Major Resolved View vendor source →

Zūm Rails experienced a major incident on June 1, 2021 affecting Visa Direct, lasting 42m. The incident has been resolved; the full update timeline is below.

Started
Jun 01, 2021, 02:47 PM UTC
Resolved
Jun 01, 2021, 03:29 PM UTC
Duration
42m
Detected by Pingoru
Jun 01, 2021, 02:47 PM UTC

Affected components

Visa Direct

Update timeline

  1. identified Jun 01, 2021, 02:47 PM UTC

    Visa Direct transactions are not working, the error code indicate its a VisaDirectAmountLimitNotAuthorized. We already checked with Visa and they are resolving on their side to remove this error.

  2. resolved Jun 01, 2021, 03:29 PM UTC

    This incident has been resolved.